Shipping Rates

At Daily Cigar Hub, we aim to offer transparent and competitive shipping rates to meet your needs. Below is a breakdown of our shipping costs:

Domestic Shipping Rates

• Standard Shipping (3–7 business days): $82.99 (flat rate)
• Express Shipping (1–3 business days): $98 (flat rate)

Free Shipping

• Enjoy FREE Standard Shipping on orders over $500 within the [US, EU].

International Shipping Rates

• Rates vary by destination and will be calculated at checkout based on the weight and size of your order.
• Estimated costs start at $90.99 for most international destinations.

Additional Fees

• Remote area surcharges or oversized package fees may apply for certain shipments.
• Customers are responsible for all applicable customs duties, taxes, or fees for international orders.

If you have any questions about shipping rates, feel free to contact us

Refund Policy

We value your satisfaction and strive to deliver the best quality products. If you’re not completely satisfied with your purchase, please review our refund policy below:

Eligibility for Refunds

• Refunds are only available for unused, unopened items in their original packaging.
• Requests for refunds must be made within 30 days of purchase.

Non-Refundable Items

• Products that have been used or opened are not eligible for refunds due to health and safety regulations.
• Clearance or final sale items are non-refundable.

Refund Process

1. Contact Us: Send an email to info@dailycigarhub.com with your order details and reason for return.
2. Approval: Once your request is approved, you will receive instructions on how to return the item.
3. Return Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect or defective item).
4. Inspection: Upon receiving the returned item, we will inspect it to ensure it meets the refund eligibility criteria.
5. Refund Issuance: Approved refunds will be processed within 7–10 business days and credited to your original payment method.

Exchanges

• If you received a defective or damaged item, we will gladly exchange it for the same product. Contact us within 7 days of delivery to initiate an exchange.

Cancellations

• Orders can be canceled within 24 hours of placement for a full refund.
• If the order has already been shipped, a refund will be issued after the item is returned.